Responsible for Reception & Patient Management (f/m/d)
immediately or by arrangement
The cereneo clinic develops an individualised treatment programme with the aim of giving our patients the highest possible degree of independence and freedom to organise their lives, thereby optimising their quality of life. We deal with patients from the Swiss health insurance system, as well as international patients. cereneo and its subsidiaries support patients in their various phases after a neurological illness, ranging from inpatient and outpatient treatment to the area of telerehabilitation.
Give our patients & guests a positive welcome at cereneo!
The satisfaction of our patients, their relatives and meeting the wishes and needs of our patients is the highes priority at cereneo. In this exciting and diverse position, you will be the first point of contact for our patients and guests. You will be responsible for registering both health insurance and self-pay patients. You will also provide friendly and competent support with questions relating to registration, coordination, preparation and organisation of various appointments (including patient transports, external examinations, transfer and travel for international patients).
Close cooperation with the therapy and nursing departments ensures compliance with internal procedures. Thanks to your sound knowledge of tariff-compliant service recording, you support the team in the area of patient accounting, cost credits and control of service data. As a link between the hotel operations and the clinic, you ensure the smooth running of the services to be provided and are prepared to take on additional cross-departmental tasks.
What should you bring with you?
Our success is only possible with highly qualified and motivated employees on all levels. Frankness, personal initiative and fairness are therefore on top of our list. Do you share this attitude with us? In addition you will have the following + points to offer:
Completed training or further training as a medical practice assistant, medical secretary or EFZ businesswoman/man with experience/ further training in the tariff/hospital or health care sector
Proficient in MS Office and the Nexus programme would be an advantage
Willingness and interest in working in an interdisciplinary team
Good knowledge of German and English (spoken and written), any other language would be an advantage
- Team player, independent, resilient & friendly personality
- Flexible with a high sense of responsibility and initiative
What we offer
Discounted accommodation for cereneo employees.
Discount for our connected daycare center.
Personal training and development opportunities.
Various discounts for all employees.
Fantastic Office View
Great work environment with a view of Lake Lucerne, Pilatus and Rigi!
Fitness & Gym
Shared use of fitness equipment and a gym.
Canteen & FELFEL
Access to our canteen and the FELFEL food vending machine.
Accesible infrastructure, perfectly located.
Discounted parking spaces for cereneo employees.